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Wholefood Earth, Unit 6b Thomas way, Lakesview Business Park, Canterbury, Kent, CT3 4JZ
Our store is open 6 days a week Monday – Saturday 9.30am – 6:00 pm
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Wholefood Earth Limited.
Trading Name: Wholefood Earth.
Company Registration number: 9650943 registered in England and Wales.
Registered address: Wholefood Earth, Unit 6b Thomas way, Lakesview Business Park, Canterbury, Kent, CT3 4JZ.
Frequently Asked Questions
We accept payments through PayPal and Klarna Express Checkout.
Card accepted are Visa, Maestro, MasterCard, American Express and all major debit or credit cards.
At Wholefood Earth we take security very seriously. We have partnered with the best names in Internet security to provide a secure and safe shopping experience.
Please refer to our terms & conditions for in-depth legal information but please be reassured that we do not store credit/debit card details.
No I’m sorry we don’t accept these.
If a product is VATable it will be included in the price shown on our site.
The minimum order for free delivery within the UK (excluding the Channel Islands. Scottish highlands, Islands, Northern Ireland) is £35.
Orders under £35 are charged at a flat rate of £3.99 for all the orders up to 30kgs.
Yes we do ship internationally, please check with us by sending an email the cost of the shipping. Anywhere within Europe shipping cost will be calculated automatically during checkout.
We provide tracked delivery Monday to Friday. Orders placed on Friday after 12pm will be dispatched on following Monday. Orders placed Monday to Friday till 12pm will be despatched same day for tracked delivery.
On the website homepage, click on ‘My Account’ at the top left of the page. Login using your username and password. From your account dashboard you can view your recent orders, track your orders, manage your shipping and billing addresses and change your password.
Yes. A copy of the delivery note will be emailed to you on completion of your order and at point of posting. We also include a hard copy of the delivery note in with your goods.
If you have made an error when ordering your goods please contact our online customer support team on 01227 63 4142 or at [email protected]
First we will try to make product available and send it with the order, if there is some delay we will inform you immediately that a product is not available to send with your order. We will refund in full, you will be contacted to inform you that this has happened.
We do offer refunds if you are unhappy with products we have sent to you. Full details on how to do this can be found on our Returns & Refunds.
Please contact our online customer support team on 01227 63 4142 (Mon-Fri 9am-6pm) who will be able to help or send us an email on [email protected]
No. The personal information that you give us is held with care and security. We do not sell, rent or transfer this information to third parties for their marketing purposes.
Please come and visit us our outlet in Canterbury. Unit 6b, Lakesview business Park, Canterbury CT3 4JZ.